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Got a Question?
Check the answers below first — most questions are covered. If yours isn't, send us a message and we'll get back to you within 1–2 business days.
Common Questions
Yes. We ship worldwide, including Canada. Estimated delivery is 10–20 business days for Canada and the US.
True North Buys is an independent online store. We source trending products from global suppliers and ship them directly to you.
Canada and US: 10–20 business days. International: 15–30 business days. Orders are dispatched within 24–48 hours of purchase.
Once your order ships, you'll get a tracking number by email. Use it at any major carrier tracking site to follow your package.
All sales are final. However, if your item arrives damaged, defective, or wrong, contact us within 7 days with a photo and your order number. We'll make it right.
If it's been more than 25 business days with no tracking movement, contact us below with your order number. We'll investigate and resolve it.
Send Us a Message
We respond within 1–2 business days. Please include your order number if this is about an existing order.